Frequently Asked Questions
What payment methods do you accept?
Available payment methods are displayed during checkout.
Where do you ship?
We currently ship to customers within the United States.
How long does shipping take?
Orders generally require 1–3 business days for processing and approximately 7–14 business days for transit.
The estimated total delivery time is approximately 8–17 business days.
How can I track my order?
Tracking information may be provided after your order has been processed and shipped.
Can I cancel my order?
Please contact us as soon as possible after placing your order.
Cancellation may be possible before the order has been processed for shipment.
What is your return period?
Eligible products may generally be returned within 30 calendar days of delivery, subject to the conditions in our Return & Refund Policy.
What if my item arrives damaged?
Please contact us within 7 calendar days of delivery and provide your order number and photographs showing the damage.
How long do refunds take?
Once an approved return has been received and processed, refunds are generally issued to the original payment method.
Please allow approximately 5–10 business days for the refund to appear, depending on your payment provider.
How can I contact customer service?
Email: oemmeriamcglynn@gmail.com
Phone: +1 661 342 8943
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM EST
Who operates this website?
This website is operated by:
FEEL AT HOME RENTALS LLC
7901 Winston Ln
Tampa, FL 33615
United States